Bookings/Signing the roll

We are booked from week to week by regularly attending children. If your child is not attending through holiday or illness, please let us know as soon as possible. Regular fees are charged for absences (illness and holidays) however there is no booking charge for 3 & 4 year old attestated hours (20 hours ECE). Please sign the roll sheet each day your child attends. On arrival please fill in the time you arrive, who will be collecting your child and sign your signature. At the end of the day/session please record the departure time. 

Late Pick Up Fees

A late fee will be charged if you pick your child up after closing hours. It is important you show consideration to our teachers by picking your child up promptly at closing time as teachers also have other commitments.

The Curriculum

Our curriculum is based on the principles, strands and goals of Te Whāriki the Early Childhood Curriculum. Teachers implement planned and spontaneous experiences that reflect the children’s emerging interests and learning and that encompass various learning opportunities. We promote the importance of play and the learning processes rather than final products. The children’s routines are viewed as an important part of the curriculum and learning experiences are woven throughout routine times. Our teachers provide an unhurried environment where infants/toddlers and young children can learn at their own pace.

The environment is prepared to foster creativity, promote wonder and discovery and encourage children’s natural curiosity and desire to explore and learn.

Teachers use the language of the virtues to embrace each child’s mana (uniqueness), guide our teaching practices and develop our relationships with our tamariki and their whanau. We believe the Virtues are a significant aspect of the respectful programme we offer.

“The curriculum is soundly underpinned by respect, empowerment and embraces the mana of each child. The environment is organised with great care. Resources and the layout of work areas reflect a strong emphasis on real things, the natural world and self-directed play. The tone of sessions reflect the purposeful and sustained engagement of children at play.” Education Review Office, 2012

Building Social Competence

Building social competence and managing self control is something we support and strive to develop in children. Teachers guide children to respect their environment and surroundings, the equipment and other people in our setting. Children are supported to develop strategies for developing their social skills, managing their own behaviour and learning to act appropriately. At all times children are treated with respect and dignity. Teachers alter their guidance strategies to respond to the developmental stages and ages of the children.

Teachers encourage children to acknowledge and express a range of emotions and feelings and encourage children to develop self esteem and confidence. Teachers will inform parents/whānau of any behavioural concerns regarding their child and discussions will be held to work in partnership to develop empowerment plans and reach a solution. “Positive guidance promotes social learning and cooperative play. Children show trust in their teachers and confidence as learners.” Education Review Office

Story Park

Teachers use Story Park to document the children’s discoveries, learning and development, strengths and interests.  We print a copy of the learning story and collate these in each child's learning journal - where children can freely access their journals and revisit their learning.

Story Park will send you an alert each time a new story has been added for your child.  There is a tool for you to share your child's learning with other family members also.  We encourage you to share your aspirations for your child and contribute to the planning and assessment processes.

We use an emergent curriculum approach (planning in action) to explore and document children’s theories and understanding within their play and make learning visible.

Learning stories are a powerful narrative tool we use to document and celebrate the learning of the individual child. While planning stories are written as a retrospective act, we believe this is still a valid approach to documenting the real learning that has occurred.

“Individual learning journals are rich records of participation, learning and progress and show that teachers know children well. The effective use of photographs and well expressed narratives relate to curriculum outcomes and teacher observations. Children display strong ownership of their journals and enjoy regular opportunities to view them with parents and teachers.” Education Review Office, 2012

Parent Education and Involvement

At ABC EDUCARE we acknowledge the importance of parent/teacher partnerships in children’s learning and place great importance on strengthening and maintaining our partnerships with families and whanau. We encourage parents to communicate with the teachers and Management and value your feedback.

We are committed to providing oportunities to support parents and whanau in their parenting role.

We encourage parents to advise us of any topics of interest so we can do our best to provide workshops that will benefit the most families. We provide time for parents to socialise at these events so you can meet some of your child’s friend’s parents.

Our Policies, Early Childhood Regulations and our current Education Review Office report are displayed in each centre for you to read at anytime.


We employ 3 staff who are responsible for preparing/cooking the children’s lunches. We provide a range of quality nutritious meals that are alternated regularly.

Meals include Macaroni Cheese, Chicken and Vegetable Supreme, Savoury Mince, Bacon and Egg Pie, Nachos and Fish Pie. Main meals are always followed by sandwiches and/or fruit platters.

In the Little house the children have mashed vegetables several times a week. They also mince and pasta, fish pie etc. The Little house always ensures there are vegetables available for the younger children.

We also provide morning and afternoon tea. These include toast, crackers, hummus, vegetable crudités, smoothies and a range of home baked delights that the children help to make.
To promote the healthy living concept, children are offered fresh drinking water at each meal time, and at any other time in between. We discourage children bringing drink bottles from home to minimise risk of cross infection and associated illnesses. Due to dental health, fizzy drinks, juice, Milo and flavoured milk are not to be brought from home either. We are happy to celebrate children’s birthdays in the centre. We ask parents and whanau to consult with teachers when supplying food for their child’s birthday celebration.


Our greatest responsibility is to ensure the health and well being of all children attending our centre. Because of the risk of infection we are unable to take care of sick children. To minimise the transmission of bugs we ask that you keep your child away if they are unwell. We are very aware that it is inevitable that the children will pick up some sort of bug while attending the centre (especially when they first enter a group situation), whether it is a cold and a runny nose or conjunctivitis.

Teachers may require parents/caregivers/whanau to collect their child during instances where the child appears unwell and cannot participate in the general activities of the centre.
We have a 24 hour exclusion period if children are taking antibiotics. This helps to ensure the antibiotics have time to work effectively.

Any children suffering from head lice must be excluded from the centre until there are no lice present. REF: Exclusion Due To Sickness/Disease Policy.

Child Protection

All staff at ABC EDUCARE will protect children from abuse. Staff will respond immediately to any form of suspected or identified abuse – whether physical, emotional, sexual harming, ill treatment, neglect or deprivation of any child to ensure they are kept safe. We view child abuse as unacceptable and it will not be tolerated at any time. ABC EDUCARE policies and centre procedure are established to protect children from abuse as well as protecting teachers and other adults from being suspected. All employees are police vetted before they are employed as well as having thorough work history and reference checks.


Should you have a concern regarding any aspect of your child’s education and care please address it as soon as possible with the centre Team Leader. Alternatively please see Belinda (Managing Director). Should you wish to make a complaint regarding a non compliance with the EC Regulations or Licencing criteria please address the issue with Management. A copy of the Non Compliance Policy is displayed in each centre and details the necessary process for making a formal non-compliance complaint REF: Complaints Policy and Non Compliance Policy


We ask that you please send at least one full change of clothing (including underwear) and a plastic bag for wet clothing. Please do not dress your child in good clothing. Water play, sand play, painting etc., are all exciting, stimulating ways of learning through play, although they are messy. Most of the paints we use are water based and should wash out. Please name all clothing and shoes, don’t forget to name socks. This way lost items can be returned quickly to the right child. Each centre has a place where they store lost property. At the end of each term any unclaimed items are taken to the Hospice, so please check the lost property regularly.

Nappies and Toileting

Please supply nappies (if necessary) for your child. You may either put the expected number required in their bag on a daily basis or bring a packet at a time into the centre and these will be put in your child’s cubby in the nappy changing area.

We work alongside children and their families when it is time to start toilet training. As the age varies when children are ready begin this process it is important to wait until the child shows signs of readiness. For example: they are interested in using the toilet/potty, or indicate they need to use the toilet and are keeping their nappy dry for long periods of time (gaining control of their bladder and bowel). If your child is toilet training when you first enrol, please advise the teachers to ensure we continue to support your child with their toilet training.


If your infant/toddler has a bottle, please send it already made up or in easy to dispense containers. Please ensure bottles and containers are clearly named to avoid any mix ups.

Sleeping and Rest Times

Please discuss with us your child’s sleeping needs. We have beds, mattresses and cots available for children to sleep in. We aim to keep the children’s sleep routines as similar as they would be at home. We will work with parents who need support with their child’s sleep routine. We encourage you to bring any special item/s your child usually has at sleep times, for example a special blanket or soft toy.

Due to the Early Childhood Regulations we are not permitted to put children to bed with bottles. If your child usually goes to sleep this way please advise the teachers. You will be reassured to know that many children that are used to having bottles to sooth themselves to sleep cope extremely well without them.

Sun Protection

To ensure a sun-smart environment is provided at all time we supply sun block and have spare sunhats available. Our Sun Smart Policy states ‘children must wear at least a T Shirt outside to ensure their skin is not unnecessarily exposed to the sun (singlet tops and dresses are not appropriate)’. You have to option of buying a personalized hat with your child’s name on it (winter hats are also available).

For more information please see one of the teachers. If you would prefer your child used a specific sun block – you are welcome to supply your own for your child. REF: Sun Smart Policy


You are welcome to park outside any of the centres. Some times of the day are much busier than others, especially around 8.30 in the morning where the main road traffic is extremely busy also. We ask that you park within the white lines to ensure there is enough space for others and to minimise risk of accidents. We prefer you not to park on the other side of the road to avoid having to cross the busy main road with young children. Unfortunately cars and trucks speed past and the children’s safety is paramount.


Introduction to ABC Educare